SHIPPING
AND ORDERING INFORMATION
ORDER
SHIPPING SCHEDULE: Please
not that currently all orders will be shipped within
10 working days
(weekends are not included).
We
will always notify you in case your items are on back
order.
PAYMENT
METHODS: We
accept Visa, Master Card, American Express at Mundo
Botanica. We no longer accept personal checks, Money
Orders or Certified Checks.
RETURN
POLICY: Please view our
Return Policy
DELIVERY
CHARGES
UPS Shipments/USA: The shipping fee will be visible
on your shopping cart at the time of check out. UPS
shipping rates vary based on the weight and dimensions
of package, shipping destination, choice of service
level and rural or non-rural delivery area. Due to
these facts, the shipping rates may be different from
one order to another.
DELIVERY OPTIONS: We ship with UPS --
you should receive your order within 1-10 days. View
USA shipping zones and the estimated packagee
arrival dates.
Orders to Canada, Hawaii, Alaska may take longer depending
on shipping time and destination.
INTERNATIONAL SHIPPING: We are now shipping
internationally. If you do not see your country
in our shopping cart, please
contact us with your details -- please
include your address). We have a default shipping
rate of $30.00 in our cart, this is done since
shipping prices vary from order to order. Your
shipping fee will be adjusted (if applicable)
and you will be notified of the total before your
order is processed and when we get your confirmation,
your credit card will be charged.
PACKAGE
TRACKING: To
make things easy on you, each order with a valid
e-mail will also receive:
-
An e-mail UPS tracking number and information
about the package when the order ships out.
- Will
receive an e-mail
from us with w/ UPS tracking number
TERMS
AND CONDITIONS OF SALE: We reserve the right
at any time to request confirmation from the customer,
delay the order pending verification, or refuse
any order based on inability to verify legitimacy
of the order. Our order confirmation and validation
process may include the verification of credit card
information, age of the customer, physical address,
shipping information, or billing information.
ACCURACY
OF ADDRESS INFORMATION: When ordering from Mundo
Botanica, our customers will be guaranteeing the
accuracy of their order - address, contact info.
Please review your order carefully before submitting.
If you notice any errors after you submit your order,
please contact us and we will correct it for you.
If your address is incorrect, UPS penalizes us by
charging us a $10.00 fee. Please double check your
orders -- we would hate to charge you this $10.00
penalty.
SHIPPING
GUIDELINES: Below
are afew things we need.
- Valid
street addresses -- we cannot ship to an PO
Box.
- Full
names -- initials are not acceptable.
- A
working valid e-mail address -- rest assure
your e-mail is safe
with us.
- A
correct phone number -- where we can reach you
in case we need to reach you regards to your order.
